Reference

What rempit33 Collects and Why It Stays Safe

When you open an account with rempit33, we collect only what we need to keep your wallet, transactions, and login secure.

Account & identity dataPayment method detailsDevice & session logsCookie preferencesYour right to request deletion
rempit33 What rempit33 Collects and Why It Stays Safe
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security at rempit33

We run SSL encryption across every page on rempit33, so data moving between your phone and our servers — including Touch 'n Go eWallet or GrabPay payment steps — is protected in transit. Cookies on our site are limited to session management, login continuity across devices, and anonymised usage analytics. We do not use advertising cookies to track you across other websites. Players in Klang and across Malaysia who switch between mobile and desktop will notice their session persists without a second login — that continuity is handled by a secure session token, not by storing your password.

SSL Encryption All data in transit — including payment details from Boost or Touch 'n Go eWallet — is encrypted end-to-end so nothing travels in plain text between your device and our servers.
Cookie Control We use session and analytics cookies only. Adjust your cookie preferences any time via the consent banner or inside your account settings — no advertising trackers are active.
Data Retention Policy Personal data is held only while your account is active. We aim to complete deletion within 30 days of a verified closure request, subject to any legal retention obligations.
Access Verification Any request to view, edit, or delete your data requires us to verify your identity first — usually via the OTP sent to your registered mobile number — before we make changes.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Got a question about what we hold, or want to request a correction? Our support team handles privacy queries the same way we handle account issues — directly and without passing you around. Send your request through live chat or email and include your registered mobile number so we can verify it's your account before making any changes.

Live Chat Open the chat window from any page on rempit33. Quote your registered email and we will pull up your data record within the same session.
Email Support Send a written data request to our support address. Include your full name and the mobile number tied to your account wallet for faster verification.
Account Settings Some preferences — like marketing communications and cookie consent — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on rempit33

These are the data and privacy questions we get most often. If yours isn't listed here, use live chat or email to reach the privacy team directly — we'll give you a straight answer tied to your specific account.

We collect your name, email address, mobile number, and a government-issued ID reference during verification. Payment metadata — such as your Touch 'n Go eWallet or GrabPay transaction reference — is also logged for each deposit.

We do not sell your data. Payment processors receive only the transaction details needed to complete a DuitNow or FPX transfer. No third-party advertiser receives your personal information from us.

Send your request via live chat or email, quoting your registered mobile number. We verify your identity via OTP before compiling and sending your data record, typically within a few business days.

Yes. Submit a closure and deletion request through live chat or email. We aim to remove personal data within 30 days of verifying your identity, retaining only what applicable law requires us to keep.

Cookies manage your login session and provide anonymised usage analytics. You can update your cookie preferences via the consent banner on rempit33 or from inside your account settings at any time.

Payment steps run over SSL-encrypted connections. We store only the transaction reference, not your full wallet credentials. Boost and GrabPay handle authentication on their own secure side before we receive confirmation.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.